Training & Documentation

CTI Toolbar Toggle

Choose which version of CTI Toolbar you use to see what resources are available.

CTI Desktop 3.x 

This version works with Polycom phones (and Cisco phones on older CallManager systems) and shows up as a small, yellow phone icon in the notification area of your Windows Taskbar.

CTI Toolbar 5.x  

This version works with Cisco phones on newer Unified Communications Manager systems and shows up as a stand-alone toolbar on your Windows Desktop.